Guarantee

The legal warranty applies to all purchases from UpTheWallStore. This means that our products meet what you can reasonably expect. Some items also have a manufacturer's warranty, which does not exclude the statutory warranty.

You have the right to return products and cancel the purchase within 30 days of receipt without giving reasons. This withdrawal period ends 30 days after receipt of the goods. Our 'money back guarantee' is separate from the legal guarantee and any stated warranty conditions on our website.

Please note that this does not apply to custom products. These items only have the legal warranty and are not returnable.